FAQ – HELP

Under Login, you can use the “Forgot Password” function to receive a link to reset your password.  Only ask for one reset password.  Make sure if you have requested multiple times that you use the most current email link. If you do not see an email in a few minutes, please check your spam.  If you still do not have an email, please email helpdesk@pureyogatv.com.  Email is answered during regular business hours. Tips:

• Fully exit the website and close your browser before you click on the reset password link.
• Then open email and click on reset password link.

Under Login, you can use the “Forgot Password” function to receive a link to reset your password.  Only ask for one reset password.  Make sure if you have requested multiple times that you use the most current email link. If you do not see an email in a few minutes, please check your spam.  If you still do not have an email, please email helpdesk@pureyogatv.com.  Email is answered during regular business hours.

Tips:

• Fully exit the website and close your browser before you click on the reset password link.
• Then open email and click on reset password link.

To purchase a gift membership, you must be a member of PURE YogaTV and logged in.

Once logged in, you can purchase a membership here. Make sure in the checkout process you check the box for THIS IS A GIFT!

Example of screen that shows up.

You will find your gift redemption information in MY ACCOUNT. Simply go to MY ACCOUNT, near the bottom is the gift redemption link information. Copy this link, give to the gift receiver. They will use that link to redeem.

You can update your payment information or cancel the gift membership through MY ACCOUNT.

Yes! You can register with PURE YogaTV and receive your first 10 days free! You will have full access to all member content. Upon the end of your 10 days, you will automatically be enrolled in our Platinum Membership.